“For half the quarter, our stores had no sales.” “I think this is the low point of the year,” she said.
In an interview with CNBC, Kohl’s CEO Michelle Gass said the store has been understandably affected by coronavirus store closures. Gross margins also fell to 17.3% from 36.8% a year ago, and the store's stock has fallen more than 65% this year alone. Like other clothing stores, Kohl's has experienced declining sales in recent months due to temporary store closures despite a 24% increase in online sales last quarter. We don’t guarantee that we will receive your returned item.The move comes after a tough quarter for the store, where net sales fell 43.5%, according to CNBC. If you are shipping an item over Rs.1000, you should consider using a trackable shipping service or purchasing shipping insurance. If you receive a refund, the cost of return shipping will be deducted from your refund.ĭepending on where you live, the time it may take for your exchanged product to reach you may vary. You will be responsible for paying for your own shipping costs for returning your item. To return your product, you should mail your product to the nearest Warehouse as will be indicated by us by mail. After getting the product back, a new shipment of different size will be sent. Also, you will need to send us back the Product in the same condition. In the case of a Size issue, Rs.100 per jersey will be charged for Reshipping the Product. If you need to exchange it for the same item, send us an email at the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return. We only replace items if they are defective or damaged.
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded. If you’ve done all of this and you still have not received your refund yet, please contact us items (if applicable) There is often some processing time before a refund is posted.
Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. To complete your return, we require a receipt or proof of purchase. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. If one day(24 hrs) has gone by since your order has been delivered, unfortunately, we can’t offer you a refund or exchange. Our policy lasts one day(24 hrs) post-delivery of the product. *THERE IS NO RETURNS AND REFUND APPLICABLE FOR CUSTOMIZED ITEMS.Ī query has to be raised within 24 hrs of the receipt of the shipment. For Cancellation, an email must be sent to with complete details of the purchase and reason for cancellation. Cancellation thereafter will be at the discretion of competent authority at Red Raven Store.Ģ. Cancellation would be accepted only within 12 hours after the order is placed.
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